Refund Policy
Thank you for choosing Wenyors International. We aim to provide high-quality online educational courses for healthcare professionals worldwide.
Due to the digital nature of our courses, the following refund policy applies to all purchases made through our website.
Online Course Purchases
All courses offered by Wenyors International are delivered through a digital learning platform. Once a course has been purchased and access to course materials has been granted, the content becomes immediately available to the participant.
For this reason, course purchases are generally non-refundable.
Limited Refund Eligibility
A refund request may be considered only under the following conditions:
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The request is submitted within 48 hours of purchase, and
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The participant has not significantly accessed or completed the course content.
If these conditions are met, Wenyors International may approve a refund after deducting any payment processing or administrative fees.
Refund requests must be submitted via email to:
Non-Refundable Situations
Refunds will not be issued in the following circumstances:
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The participant has accessed or started the course content.
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The course has been substantially completed.
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A certificate of completion has already been issued.
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The participant fails to complete the course.
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The participant changes their mind after accessing the course.
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The participant lacks the necessary equipment or internet access to view course materials.
Technical Issues
If you experience technical difficulties accessing a course, please contact our support team as soon as possible. We will make reasonable efforts to resolve the issue and ensure you can access your course materials.
Technical issues related to the participant’s own device, internet connection, or software are not grounds for a refund.
Course Modifications
Wenyors International reserves the right to update, modify, or improve course content, instructors, or learning materials at any time in order to maintain educational quality.
Such updates do not constitute grounds for a refund.
Payment Processing
Payments made through the Wenyors International website are processed through secure third-party payment providers such as Stripe.
Wenyors International does not store debit or credit card information on its servers.
Refund Processing Time
If a refund request is approved, the refund will be processed within 5–10 business days, depending on the payment provider and banking system.
Contact Us
If you have any questions regarding this Refund Policy, please contact us:
Wenyors International
Email: info@wenyorsinternational.com
Thank you..!
